Energía xxi las palmas
energía xxi en español
In order to know who to call in the event of a breakdown, it is necessary to check where the incident is: whether it is in the distribution network or in the individual electrical installation. When the fault is in the network, generally the cut occurs in several houses.
In this case, users should call the distribution company that corresponds to them according to their geographical location. They will be able to find out which one it is by consulting the breakdown section of the bill, generally located at the bottom of the bill.
If the incident has occurred at the point of supply, the contracted maintenance service should be contacted. Those users who do not have this service will have to contact an electrician.
Customers will be able to pay their bills by calling the Energía XXI toll-free customer service line. Through this channel, users must communicate their intention to pay an outstanding bill.
To carry out the process, customers of Endesa’s regulated supplier will have to provide the information of the bill pending payment and the details of the card with which the payment is to be made.
Energía XXI provides customers with an online space for exclusive use in order to keep track of their consumption and contracts. The customer area of Energía XXI allows you to view and download bills. Discover all the information of a basic tool to achieve greater savings.
Bills: in this section you can consult all the details of the bill: date of issue, cost and status. In addition, you can also activate the electronic invoice. Another option that is allowed in ‘Invoices’ is:
The Energía XXI customer area has an online chat where all customers can go to request any kind of information. An agent will be available from Monday to Friday from 9:00 am to 9:00 pm and on Saturdays from 9:00 am to 2:00 pm.
Customers can consult their electricity and gas bills in the Energía XXI customer area. In order to have access to the bills in any device with internet connection, it is necessary to register the electronic bill in the section ‘My contracts’.
As a result of this name change, a series of modifications were made. Thus, all those users who have a pink electricity and/or gas bill will be in the regulated market with Energía XXI.
There is no correct answer to this question. Energía XXI and Endesa offer rates and conditions that are totally different. To decide which is better, you will have to analyze your situation, your consumption habits and what is best for you.
Customers who have access to the bono social de luz will also benefit from the bono social térmico to compensate for the costs of cooking, hot water and heating, regardless of the energy source that supplies it.
energy xxi customers
Energía XXI, Endesa’s regulated market supplier, provides its customers with various free telephone numbers through which they can manage their electricity or gas contracts or request all kinds of information.
Energía XXI establishes a series of specific telephone numbers for the notification of electricity breakdowns. Each of them corresponds to the electricity distributor E-distribución (part of the Endesa group) and is available for a specific autonomous community.
Energía XXI, being a Regulated Reseller, offers its most vulnerable customers the benefit of the bono social de luz. To apply for this benefit, it is necessary to fill in the corresponding form and submit it together with the relevant documentation through the following contact channels: